irishtimes– About 300 Irish people attempting to fly home from London on Sunday night were overbooked on to just one flight.
Photographs and video footage of long queues forming in Heathrow’s Terminal 5 emerged on social media as passengers arriving at the airport found themselves unable to board the scheduled 8.55pm Aer Lingus departure to Dublin.
“There’s around 300 of us have headed over to Terminal 5. British Airways have told us it’s not their issue that plane was oversold,” Katie Cullen told The Irish Times in a phone call from the terminal.
Ms Cullen said the 300 or so Dublin-bound passengers had queued up to rebook an alternative flight. “It’s all over the place. People arrived after us and they haven’t been told anything and it’s just general chaos.”
About 300 Irish people attempting to fly home from London on Sunday night were overbooked on to just one flight.
Photographs and video footage of long queues forming in Heathrow’s Terminal 5 emerged on social media as passengers arriving at the airport found themselves unable to board the scheduled 8.55pm Aer Lingus departure to Dublin.
“There’s around 300 of us have headed over to Terminal 5. British Airways have told us it’s not their issue that plane was oversold,” Katie Cullen told The Irish Times in a phone call from the terminal.
Ms Cullen said the 300 or so Dublin-bound passengers had queued up to rebook an alternative flight. “It’s all over the place. People arrived after us and they haven’t been told anything and it’s just general chaos.”
“She let us know that they’re speaking to the [Irish] Government and they’re going to try and get us on a flight tonight, so there’s hope. She didn’t make any promises but she said there’s potential that we might get on a flight this evening,” said Ms Cullen
A new flight for Dublin has subsequently been arranged to accommodate the 300 people and was scheduled to take off from Heathrow at approximately 10.30pm on Sunday night.
