Home UK McDonalds customers not put off by poo on the touchscreens

McDonalds customers not put off by poo on the touchscreens

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The thought of poo on McDonalds touchscreens was not enough to put diners off their burgers today.

Metro.co.uk told customers at Kensington High Street that traces of faecal matter, diseases and bacteria were found on the machines, but many said it was to be expected.

But they did demand McDonalds clean the touchscreens more often and offer free sanitizer to combat bacteria like listeria and staph infections, which can lead to toxic shock.

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Tour guide Dabeer, 59, said: These touchscreens need to be wiped down a lot more, after every customer.

I think the touchscreens are a good idea because they cut down queues but they should have sanitizer by the screen.

LONDON, UNITED KINGDOM, NOVEMBER 28TH 2018. McDonald's customer Debeer Haque, 58, pictured outside McDonald's in High Street Kensington in London, 28th November 2018. Dr. Paul Matewele, Doctor and researcher of Microbiology and Immunology in the London Metropolitan University School of Human Sciences, has discovered several forms of bacteria on the self-service machines in McDonald's fast food restaurants around the country. Photo credit: Susannah Ireland

McDonalds customer Debeer wants touchscreens to be cleaned more often (Picture: Susannah Ireland for Metro.co.uk)

Office worker Steve, 50, said: I am not surprised there is bacteria on the screens because the public are going in there and using them, thats why I do not use them.

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Also I am old fashioned and not up with technology so I head to the till every time.

LONDON, UNITED KINGDOM, NOVEMBER 28TH 2018. McDonald's customer Steve Thorpe, 50, pictured outside McDonald's in High Street Kensington in London, 28th November 2018. Dr. Paul Matewele, Doctor and researcher of Microbiology and Immunology in the London Metropolitan University School of Human Sciences, has discovered several forms of bacteria on the self-service machines in McDonald's fast food restaurants around the country. Photo credit: Susannah Ireland

Steve does not like using touchscreen machines (Picture: Susannah Ireland)

Orlando Hernandez, 22, washes his hands before and after going to McDonalds because he was raised right.

But he believes not everyone has his hygienic standards.

LONDON, UNITED KINGDOM, NOVEMBER 28TH 2018. McDonald's customer Orlando Hernandez, 22, pictured outside McDonald's in High Street Kensington in London, 28th November 2018. Dr. Paul Matewele, Doctor and researcher of Microbiology and Immunology in the London Metropolitan University School of Human Sciences, has discovered several forms of bacteria on the self-service machines in McDonald's fast food restaurants around the country. Photo credit: Susannah Ireland

Orlando Hernandez washes his hands before and after visiting McDonalds (Picture: Susannah Ireland)

He said: I have seen people use the toilet, not wash their hands and then go and use the touchscreens, it is nasty.

I will not use the touchscreens because of what is on there, I want to be served by a person.

Chris, 32, enjoyed his lunch and admitted not much would put him off a McDonalds.

LONDON, UNITED KINGDOM, NOVEMBER 28TH 2018. McDonald's customer Chris H, 32, pictured outside McDonald's in High Street Kensington in London, 28th November 2018. Dr. Paul Matewele, Doctor and researcher of Microbiology and Immunology in the London Metropolitan University School of Human Sciences, has discovered several forms of bacteria on the self-service machines in McDonald's fast food restaurants around the country. Photo credit: Susannah Ireland

Chris tucked in and enjoyed my food (Picture: Susannah Ireland for metro.co.uk)

He said: I did not even think about the bacteria on the screens, I just tucked in and enjoyed my food. I had the chicken spicy mayo, the healthy option.

But if that is the case then there should be alcoholic soap on the side.

Metro.co.uk tested eight McDonalds in Birmingham and London and The School of Human Sciences at London Metropolitan University found every touchscreen machine had traces of poo.

But more worryingly some showed infectious diseases including listeria and staph infections.

Student Ian, aged 18, said: Touchscreens are better for younger people like me who are used to using technology but the downside is the bacteria on there.

LONDON, UNITED KINGDOM, NOVEMBER 28TH 2018. McDonald's customer Ian Young, 18, pictured outside McDonald's in High Street Kensington in London, 28th November 2018. Dr. Paul Matewele, Doctor and researcher of Microbiology and Immunology in the London Metropolitan University School of Human Sciences, has discovered several forms of bacteria on the self-service machines in McDonald's fast food restaurants around the country. Photo credit: Susannah Ireland

Ian believes touchscreens are more popular with younger customers (Picture: Susannah Ireland for metro.co.uk)

People have a lot of bacteria on their hands and then they touch the screens.

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They should offer free hand sanitizer next to the touchscreens.

McDonalds said its touchscreen machines were cleaned regularly and it provided washrooms for customers to wash their hands.

Tony, 72, who had just used the toilet in restaurant, said: I have never had a hamburger from McDonalds, I do not know who they employ and how clean they are.

LONDON, UNITED KINGDOM, NOVEMBER 28TH 2018. McDonald's customer Tony Amanat, 74, pictured outside McDonald's in High Street Kensington in London, 28th November 2018. Dr. Paul Matewele, Doctor and researcher of Microbiology and Immunology in the London Metropolitan University School of Human Sciences, has discovered several forms of bacteria on the self-service machines in McDonald's fast food restaurants around the country. Photo credit: Susannah Ireland

Tony would rather eat at home (Picture: Susannah Ireland)

I would much rather eat at home but I do use McDonalds to go for a piss.

Sian, 28, who is a clean freak and a mother, believes the touchscreens have made the restaurant.

She said: The touchscreens have cut down the queuing time here by a lot. I do not have to wait as long during the busy periods.

LONDON, UNITED KINGDOM, NOVEMBER 28TH 2018. McDonald's customer Sian Kretay, 28, pictured outside McDonald's in High Street Kensington in London, 28th November 2018. Dr. Paul Matewele, Doctor and researcher of Microbiology and Immunology in the London Metropolitan University School of Human Sciences, has discovered several forms of bacteria on the self-service machines in McDonald's fast food restaurants around the country. Photo credit: Susannah Ireland

Sian believes touchscreen machines should be cleaned more (Picture: Susannah Ireland)

But it would be nice if they cleaned the screens more often, if there was sanitizer available.

Scott, 42, believes the machines are more healthy than humans so does not mind using touchscreens.

LONDON, UNITED KINGDOM, NOVEMBER 28TH 2018. McDonald's customer Scott Calvert, 42, pictured outside McDonald's in High Street Kensington in London, 28th November 2018. Dr. Paul Matewele, Doctor and researcher of Microbiology and Immunology in the London Metropolitan University School of Human Sciences, has discovered several forms of bacteria on the self-service machines in McDonald's fast food restaurants around the country. Photo credit: Susannah Ireland

Scott is not alarmed by bacteria on touchscreen machines (Picture: Susannah Ireland)

He said: I think it is important that this information is out there but people should not be overly alarmed because bacteria is everywhere.

I am sure McDonalds has all the right health and safety standards.

Which McDonalds were tested?

Oxford Circus McDonalds

• Coliforms
• Staphylococcus aureus pseudomonas
• Enterococcus faecalis
• Proteus
• Bacillus

Birmingham, Pigeon Park, McDonalds

• Coliforms
• Pseudomonas
• Enterococcus faecalis
• Proteus
• Bacillus
• Klebsiella

Holloway Road McDonalds

• Coliforms
• Proteus
• Baciillus
• Listeria
• Enterococcus faecalis
• Klebsiela

Oxford Street McDonalds

• Listeria
• Bacillus
• Coliforms
• Enterococcus faecalis
• Klebsiela

Kensington High Street McDonalds

• Coliforms
• Pseudomonas
• Micrococcus
• Staphylococcus
• Bacillus

Seven Sisters Road McDonalds

• Coliforms
• Bacillus
• Proteus
• Pseudomonas

Bethnal Green McDonalds

• Coliforms
• Micrococcus
• Bacillus
• Psedomonas

Birmingham, Ramp McDonalds

• Coliforms
• Pseudomonas, E. faecalis, proteus sp, enterobacter and bacillus.
• Enterococcus faecalis
• Proteus
• Enterobacter
• Bacillus

LONDON, UNITED KINGDOM, NOVEMBER 26TH 2018. General view McDonald's fast food restaurant on the Seven Sisters Road in London, 26th November 2018. Dr. Paul Matewele, Doctor and researcher of Microbiology and Immunology in the London Metropolitan University School of Human Sciences, has discovered several forms of bacteria on the self-service machines in McDonald's fast food restaurants around the country. Photo credit: Susannah Ireland

McDonalds, Seven Sisters Road, where bacteria was found on the touchscreen machines (Picture: Susannah Ireland for metro.co.uk)

London Metropolitan School of Human Sciences

London Met was established in 1848

London Met is home to the largest teaching laboratory in Europe.

The School of Human Sciences includes state-of-the-art Superlab, physio clinics and the Sports Centre

The school is staffed by leading academics in the areas of microbiology, nutrition, sports therapy, food science and chemical and pharmaceutical sciences.

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