A pensioner was left black and blue after falling over a loose paving stone while walking with her grandson.
Hazel Broadhurst, 74, suffered a concussion and broke her wrist in two places after tripping over the brick outside a Marks & Spencer store in Coventry city centre.
Now she is calling on the council to urgently fix the pavement after the painful incident left her face absolutely disfigured.
It has wrecked my life and my Christmas. Im in agony. Im black and blue, Ms Broadhurst said.
I may never been able to use my left arm again and my face is absolutely disfigured. They are saying my arm is a write-off.
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I dont dare go out on my own now. Im lying awake at night seeing myself go down. I cant even dress myself. I cant get a bath by myself or do anything.
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Im really active – Id been going to the gym for the last two years and Im used to getting up and doing my own thing so this has just knocked me completely.
Two men called an ambulance for Ms Broadhurst and took her into Marks & Spencer for first aid straight after the incident.
Her daughter Samantha has now had to take two weeks off from work to look after her.
The council need to get somebody down there and sort it out. It will happen again if its left like that, Ms Broadhurst, from Keresley, told CoventryLive.
A spokesperson for Coventry City Council said workers regularly inspected pavements around the city centre for defaults.
We are sorry to hear about this accident and we hope she makes a fast and full recovery, they said.
We had not been made aware of this but we do inspect the city centre on a monthly basis and any defects that require repair are marked up for that to happen.
The last inspection was carried out on December 10.
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