Home UK Paramedics refused service at McDonalds as ambulance was too big for drive-thru

Paramedics refused service at McDonalds as ambulance was too big for drive-thru

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Paramedics refused service at McDonald's as ambulance was too big for drive-thru
The McDonalds staff turned the hungry paramedics away (Picture: Google)

McDonalds workers refused to serve paramedics on the night shift – because their ambulance didnt fit in the lane for the drive-thru.

The emergency service workers left hungry after a 2.15am visit to the fast food giants branch in Irvine, Scotland.

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One of the paramedics walked up to the drive-thru window in a bid to be served, but was turned down as he was on foot and not in a vehicle.

McDonalds has since apologised for the incident.

Paramedic Steven McAllister told the Irvine Times: My colleague went to the window and asked if we could get a takeaway but we were told unless we drive through we are not allowed.

GLASGOW, SCOTLAND - JANUARY 05: Ambulances sit at the accident and emergency at the Glasgow Royal hospital on January 5, 2018 in Glasgow, Scotland. Hospitals across the country are being stretched to the limit, with hundreds of patients facing long waiting times to be seen at A&E departments as the NHS is stretched to the limit. (Photo by Jeff J Mitchell/Getty Images)
The ambulance was too big to fit in the drive-thru lane (Picture: Getty)

We told them the ambulance is too big to get round, but they said no thats their policy. So it must be their policy.

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You would think they could rethink maybe serving emergency services that time of night – you cant get a fire engine round it either.

The crew turned up at the branch in the early hours of the morning having been on shift since 7am.

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In a statement, McDonalds said: Due to licensing restrictions at our Irvine restaurant the dining area cannot be opened overnight. The drive-thru is open 24 hours but unfortunately vehicles as large as an ambulance cannot fit through the lane.

We would like to apologise to the ambulance crew involved in this incident who were unable to access the restaurant but due to health and safety regulations we cannot serve anyone on-foot via any of our Drive Thru lanes.

However, wherever possible we are keen to serve anyone from our emergency services and will be in touch with them to make amends very soon.

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